Transparency, trust, and inspiring achievements. The "Ezgu Amal" Foundation reflects on the accomplishments of 2024.

Charity is not merely about assisting those in need. Above all, it involves the destinies of individuals, their hopes for a better future, and their faith in goodness. For this faith to be justified, public funds must base their activities on three fundamental principles: transparency, accountability, and trust.

Unfortunately, even in the charitable sector, circumstances can arise where trust may be abused under the guise of assistance. Such instances not only harm the reputation of organizations but also undermine people's faith in goodness, which poses the greatest risk for those who genuinely require support.

The “Ezgu Amal” Foundation recognizes the significance of combating such phenomena and is committed to creating the most transparent conditions for its operations. We aim to strengthen public trust in charity and are ready to listen attentively to everyone who wants to contribute to improving our work.

In 2024, the “Ezgu Amal” Foundation dedicated a substantial portion of its efforts to enhancing trust, refining processes, and achieving new standards of transparency.

History of the Foundation and Its Mission

The “Ezgu Amal” Public Foundation is the first charitable organization in Uzbekistan that provides assistance to children with oncological diseases. Since its establishment in 2018, its primary mission has been to support those battling cancer by offering not only material aid but also emotional support to the beneficiaries and their families.

Over six years of operation, the “Ezgu Amal” Public Foundation has become a true pillar of support for numerous families facing hardship. We take pride in having provided significant assistance to those fighting for the lives and health of their children. This achievement belongs not only to our team but also to everyone who believed in the foundation's mission, supported us, and contributed to this noble cause. Every donor, every partner, and every volunteer has become a part of this grand story of aid and hope.

Transformations of 2024: New Standards and Transparency

In 2024, the “Ezgu Amal” Foundation undertook substantial work to optimize its programs and processes for selecting beneficiaries. Clear rules and criteria were developed and implemented, enabling more effective resource allocation and focusing on helping those who need it most.

As a result, the foundation was able to increase the coverage of its primary beneficiary group. There was a notable rise in the number of applications compared to previous years, including requests from new beneficiaries. For instance, applications began to arrive from regions such as Karakalpakstan, as well as from patients at the Neurosurgery Institute, indicating an expansion of the geography and accessibility of assistance.

To achieve these results, the foundation actively informed doctors and potential beneficiaries about its capabilities. Information was disseminated both verbally and through detailed postings on the foundation's website and social media. This approach made the foundation's assistance more visible and accessible.

The foundation's work is always built on trust. Since our activities rely entirely on donations, it is vital for us to ensure complete transparency in all processes. 

We understand that every contribution is an act of trust in us and our mission. That is why the foundation pays special attention to reporting, providing open data on incoming funds and their allocation. 

Starting December 23, a special button called “Trust Line” will be activated on the foundation's website, allowing users to leave their wishes, complaints, or other inquiries. This tool will serve as an additional step towards open dialogue with the public and enable us to respond more swiftly to any signals and suggestions. We believe that only through joint efforts can charity become genuinely honest and effective.

One of the major achievements of 2024 was the update of the foundation's management system. The new, expanded board of trustees held 27 meetings where strategic decisions were made aimed at improving operations and enhancing transparency. A new regulation on the board's activities was approved, and contracts were signed with its members, outlining their responsibility for the transparency and effectiveness of the foundation's work.

These changes are not merely formalities or bureaucratic procedures. They represent an opportunity to operate according to international standards, excluding dishonesty, subjectivity, and inefficiency. The new approach ensures clarity in governance, creates a system of control, and strengthens the trust of donors and partners, which is crucial for the foundation's operations that directly rely on community support.

Digital Solutions

The foundation continues to actively implement digital solutions to make the donation process as convenient and transparent as possible for every donor.

Agreement with the Rahmat platform has made it possible to donate funds while paying for services, making support for the foundation simple and accessible in daily life.

Auto-payments via CLICK simplify regular donations, helping donors support the foundation consistently without having to think about each subsequent contribution. Money transfers for the foundation can also be made through the Alif Mobi system.

QR codes have become an important element of convenience and innovation. The updated codes are now placed on donation boxes, banners, and in crowded areas, allowing everyone to easily contribute with just a few clicks.

These measures make the donation process as convenient as possible and enhance the transparency of the foundation's financial flows, reaffirming our commitment to the principles of openness and accountability. That is why in 2024, the “Ezgu Amal” Foundation made a significant strategic decision to completely eliminate the practice of working with cash. This step not only enhances trust from donors but also serves as a key element in ensuring maximum transparency of all financial operations.

A Telegram bot has been implemented to manage the cash boxes, allowing real-time tracking of their effectiveness. This innovation has significantly improved control and enabled prompt analysis of results. Additionally, the foundation closed 35 ineffective cash boxes, redirecting the freed resources to more productive projects. Clear criteria for opening new points were also established, ensuring targeted use of funds and maximum benefit for the beneficiaries.

Collaboration with Corporate Donors

The trust of corporate donors is the foundation of the success of the “Ezgu Amal” Foundation. In 2024, the volume of donations from corporate partners increased by 43% in the first half of the year and by 25% in the third quarter, highlighting their confidence in the foundation's work.

Among our partners are companies such as KAPITAL BANK, UzCard, Avenue Properties, Tashkent Metallurgical Plant, Knauf, POLYMEDIA PRO TECH, and others. Their support enables us to implement vital programs and assist our beneficiaries, transforming their lives for the better.

These companies have chosen the “Ezgu Amal” Foundation because we demonstrate how transparent, reliable, and responsible charity operates. Every sum donated is used with maximum efficiency, directed towards programs that are genuinely important for the beneficiaries and their families. This underscores our commitment to principles of accountability and transparency to our partners and society.

Partnership and Development of International Cooperation

An important aspect of the work of the “Ezgu Amal” Foundation in 2024 was negotiations with leading foreign medical institutions. These initiatives provide opportunities to receive advanced and quality medical assistance beyond the country's borders.

The negotiations aim to establish sustainable partnerships with international clinics, which will allow children with oncological diseases access to the best specialists and modern treatment technologies. These efforts are being conducted within the framework of transparent fund allocation programs, which is a fundamental principle of the foundation's work.

We are confident that such initiatives will not only assist our beneficiaries in their fight against illness but also strengthen trust in the foundation, demonstrating that every donated amount is used to achieve real and significant results. The support of our donors and partners makes it possible to realize such ambitious and important projects.

Donations from Individuals

Donations from individuals hold a special place in the activities of the “Ezgu Amal” Foundation. Behind each contribution lies not just a sum of money but the soul of a person, their sincere desire to lend a helping hand to those who find themselves in difficult life situations. These donations are not merely figures in reports; they represent a living manifestation of kindness, humanity, and compassion.